Privacy Policy

By visiting this Website and/or accessing the Content, you agree to be bound by the terms and conditions of this privacy policy (“Privacy Policy”). The Privacy Policy of this Website explains how personal data and digital personal data is collected, stored, used and shared by us. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms.

In furtherance of our efforts to protect your privacy, the Company and this Privacy Policy are in compliance with the Digital Personal Data Protection Act, 2023 and the rules thereof (“Data Laws”), and any amendments thereto.

The Company endeavors to ensure that the information that you submit to us remains private and that it is used only for the purposes described below. We aim to provide a safe and secure experience for all of our Users including the Members.

Please read the following statement to learn about our information gathering and dissemination practices.

TYPES OF INFORMATION WE COLLECT

We will process such personal data on the basis that it is necessary to do so to perform the contract you enter with us. We will process personal data on the basis set out below as it is in our legitimate interests to do so following your registration.

We can collect two types of information, ‘Submitted Information’ and ‘Aggregate Information’ (collectively, “Data“).

(A) Submitted Information – Information you give us and information we collect from you including personal data and sensitive personal data:

• Account Information: When you create an account with us and register as a Member, you provide us with data including your username, complete name, date of birth, gender, email address, mobile number and password, if provided. You may also be required to upload your profile picture.
• Verification Information: In order to start your journey of earning rewards on the Website, you may be asked to provide us with necessary KYC (Know Your Customer) documents for identity verification at any stage. The information we request for verification may include certain personal information such as your name, address, mobile number, email address, parent’s/guardian’s name, government identification number, and information regarding your bank account and debit/credit card number, or any other information which we are required to obtain as per our policies and in consonance with legal & regulatory mandates.
• Communication Information: This Website contains messages/bulletin boards, forums, marketplace, community feed, chat rooms, audio files, video chats, voice chats, posts or other message or communication facilities (collectively, “Communication Facilities“). We collect information about you when you send, receive, or engage with messages and/or use our Communication Facilities in connection with our Website.
• Other: We may also ask you for information when you report a problem with the Website. If you contact us, we may keep a record of that correspondence. We will use telephone recordings or transcripts of communications to check your instructions to us, analyse, assess and improve the Services, for training and quality purposes and for the purposes of investigating any complaint you may make, or as evidence in any dispute between you and us. We store information with respect to your location and physical movements in order for the Website to function smoothly and monitor and verify form of eligible movement. In case you turn off location settings from time to time on the Website, we will be unable to collect information that enables us to smoothly provide this experience in completion. We may also store details of your visits to the Website including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our billing purposes or otherwise and the resources that you access. Whenever we introduce new features to our Website and/or the Services, we may require the collection of new information from you.

(B) Aggregate Information – Information we collect about you and your device:

Each time you use our Website and/or access the Services, we may automatically collect the following information: technical information, including the type of device or mobile device or computer or desktop you use, your internet protocol (IP) address(es), a unique device identifier (for example, your device IMEI number, the MAC address of the device’s wireless network interface, or mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use and time zone setting. We will ask you to opt-in before we use GPS or other tools (such as Bluetooth) to identify your location. We also collect usage data when you visit our Website and access the Content and/or the Services including collecting data when you click on content, ads, perform a search, share articles, or apply for projects. We use log-ins, cookies, device information and internet protocol (IP) addresses to identify you and log your use.

Do not add or submit any Data on the Website in any manner whatsoever, if you do not wish the Website to collect it.

WHAT WE DO WITH THE INFORMATION

Any portion of the Data containing personal data relating to minors (below 18 years of age) provided by you shall be deemed to be given with the consent of the minor’s parent or natural/ legal guardian. Such consent is deemed to be provided by your registration with us. We take the privacy of minors very seriously. Please make sure that you, as the parent/guardian who accepts this Privacy Policy on behalf of the minor, supervise the types of data that the minor shares with us. To make sure Data shared by minors is safe; we may (from time to time) integrate new mechanisms and safeguards on our Website.

Submitted Information:

We use Submitted Information to try to provide and personalize the Services, authorize your access to the Services, to improve the quality of the Content that we provide on the Website, to personalize your online experience and to build a strong community amongst the students. The accurate information provided by you shall enable us to analyze the usage and improve the offerings and experiences provided to you.

We shall use the Data for the following purposes to facilitate the Services:

• provide all of Website’s offerings and features;
• communicate with you, including without limitation to informing you of the updates to the Website, the Terms including this Privacy Policy;
• perform market and customer research;
• market our Services to you;
• correct errors and problems with the Website and its features;
• Investigate and/or prevent suspected fraud or other criminal activities.

We shall share selected Data with other persons including other users of the Website as a part of the Services in order for them to provide better experience to you. We may further share the Data with a third party who provide services to the Company and are associated with us, however, you are requested to read the terms of use and the privacy policy of the concerned thirty party. You shall be required to adhere to the terms of use/ privacy policy of the respective third party and we shall not be responsible for the same.

We do not share your Data with any third-party advertisers or ad networks except for (i) hashed IDs or device identifiers (to the extent they are personal data in some countries); (ii) with your separate permission or (iii) your profile information that already visible to any users of the Services.

DISCLOSURE OF INFORMATION

We may disclose your Data to (i) the Company’s current and future entertainment and sponsorship, advertisement and development partners and strategic alliances, and (ii) the Company’s contractors, vendors, consultants, users, Members and professional advisors to the extent necessary for them to perform services on our behalf, and only under disclosure restrictions.

Furthermore, while it is the Company’s policy to respect the privacy of its Members, including information about Member’s use of the Services, including the contents of Member’s messages, posts and other Content, the Company reserves the right to monitor, edit or disclose any Data about the Member, his/her use of the Services, or such email contents, in the event that we believe that such action is necessary in order to (i) conform to legal requirements or comply with legal process or when required by law or a court order or to investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (ii) to protect and defend the Company’s rights; (iii) to enforce any agreement you have or may have with the Company; (iv) to act to protect the interests of our stakeholders and others (v) to investigate and defend the Company, Website  against any third-party claims or allegations; (vi) to protect the security or integrity of our Website; or (vii) to exercise or protect the rights and safety of our users, personnel or others. Any portion of the Data containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s parent or natural/legal guardian. Such consent is deemed to be provided by your registration with us.

Additionally, we may transfer your Data as part of the assets of the Company, if the Company is, or parts of its business are, sold to, merged with, or acquired by, a third party. The Data collected by us may be stored and processed in India or any other country in which the Company or its agents/ affiliates maintain facilities. By using the Services, you consent to any such transfer of information outside of your country.

LEGAL BASIS FOR USING THIS INFORMATION

We have appropriate legal bases on which to collect, use, and share Data about you. This may include consent (where you have given consent) and contract (where processing is necessary for the performance of a contract with you, such as delivering our core services to you).

(A) Performance of a contract:

We need you to give us the Data you provide and to collect information about you from third parties for the purposes of:

• Giving you access to the Website;
• Providing the Services to you;
• Enabling us to provide a secure Website to our users; and
• Analyzing our Members’ behavior and preferences, and information collected from Members’ devices in order to have the information required to be able to improve the Services we provide to our users and the user experience on our Website.

(B) Consent:

We will always seek your consent to process certain types of Submitted Information where we are legally required to do so. Where we rely on your consent to process Submitted Information, you have the right to withdraw or decline your consent at any time. This will not affect the lawfulness of the processing of your Submitted Information before your withdrawal of the same, if any. Any change in consents to processing the Submitted Information shall not apply retrospectively and shall be implemented by us prospectively.

YOUR RIGHTS IN RESPECT OF THE DATA

By submitting a written request to Support@collectiveartists.com you can receive the following information:

• a summary of the personal data processed by us, and the processing activities undertaken by us with respect to the personal data;
• identities of all our affiliates or representatives with whom the personal data has been shared by us along with the description of the personal data so shared; and
• any other information related to your personal data and its processing.

We store your Data with our backend team and shall furnish the same to you upon your written request as outlined above. However, we may choose to not share the above information with you, if your personal data has been shared with other person/entity/authority authorised by law to obtain such personal data, where such sharing is pursuant to a request made in writing by such an authority for the purposes of prevention, detection or investigation of offences or cyber incidents, or for prosecution or punishment of offences.

In case you find any personal data to be inaccurate, misleading or incomplete, we shall rectify, update or complete the personal data at your specific request. We are not responsible for the authenticity and correctness of the information supplied by you.

Option to opt out:  Prior to collection of your personal data, we have provided you an option to not provide the personal data. At all times, even after collection of the personal data, if you wish to withdraw you consent given earlier to us, on a written withdrawal of consent submitted by you, we shall accept the same. In case you chose to withdraw your consent for processing of the personal data or give us a request to erase the personal data, we shall, within a reasonable time, erase or cease processing the personal data, unless retention of the same is necessary for specified purpose or for compliance with any law for the time being in force. In case you decide to not provide the personal data or withdraw your consent after providing the personal data, we reserve our rights to not provide the services for which the information was sought by us. The consequences of opting out or withdrawal shall be borne by you and such withdrawal shall not affect the legality of processing of the personal data based on consent before its withdrawal.

You may nominate any representative on your behalf to exercise your rights under this Privacy Policy, in the event of your death or incapacity.

In case you have any grievances in respect of your rights or obligations under this Privacy Policy, you may write to the Grievance Officer designated by us. On receipt of any discrepancies or grievances, we shall strive to resolve it in a time bound manner as per the Data Laws. The details (name and contact details) of the Grievance Officer are displayed below.

YOUR DUTIES UNDER THE DATA LAWS

• You shall comply with the provisions of all applicable laws for the time being in force while exercising rights under the provisions of the Data Laws;
• You shall ensure not to impersonate another person while providing your personal data for a specified purpose;
• You shall ensure not to suppress any material information while providing your personal data for any document, unique identifier, proof of identity or proof of address issued by the State or any of its instrumentalities;
• You shall ensure not to register a false or frivolous grievance or complaint with us, our Grievance Officer or the any authority established under the Data Laws; and
• You shall always furnish only such information as is verifiably authentic, while exercising the right to correction or erasure under the provisions of the Data Laws.

SECURITY

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We implement security safeguards designed to protect your data, such as HTTPS. Protecting the security of your Data that you share with us is of the utmost importance to us. Unfortunately, however, no data transmission over the Internet or data storage can be guaranteed to be 100% secure. As a result, while we strive to protect your Data, we cannot guarantee or warrant the security of any Data you transmit to or from our Website, and you do so at your own risk.

Upon occurrence of any cyber security incident on the Website, the Company shall report the same to the Indian Computer Emergency Response Team (CERT-In) or such other authorized agency, as per the process and procedures outlined under law from time to time.

We shall protect your personal data in our possession or under our control including in respect of any processing undertaken by us or any other person on our behalf, by taking reasonable security safeguards to prevent personal data breach.

COOKIES

Our Website uses ‘cookies’ to collect data to recognize you and your devices and the devices where you have accessed the Services. Cookies are small file of letters and numbers that we put on your device when you use the Website. We use cookies to improve the quality of our Services by storing user preferences and tracking user trends, such as how people search**.** The information collected through cookies is not sold, rented or shared with any third parties except for event analytics service company that tracks user interactions with web and mobile applications. ****Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and Services may not function properly if your cookies are disabled. ****We shall use both persistent cookies which could remain on your device until their expiry (which, in some cases, upto 10 years) and session cookies, which are temporary files removed from your device once your browser is closed. We may use the analytical/tracking cookies which allows us to recognise and count the number of visitors and analyse use of the Services, as well as to verify transactions.

DELETING INFORMATION ABOUT YOU

We also offer you settings to control and manage the Submitted Information we have about you. You may change or correct your Submitted Information on your account and profile or ask us to change, update or fix it. In case of a parent/guardian operating the Website on behalf of their minor child, they can review their child’s personal information provided by them at any time and if deem necessary, direct us to delete it, and refuse to allow any further collection or use of the child’s information. You may also procure a copy of certain portions of your Submitted Information available on the Website in a machine-readable form for your personal records including Submitted Information such as your profile information, your chats and messages, and information related to each assignment or gig by emailing the concerned department at Support@collectiveartists.com

HOW LONG WE KEEP YOUR INFORMATION

We generally retain your Submitted Information as long as you keep your account open or as needed to provide you the Services. While your account remains active, we keep your Submitted Information for no longer than is necessary depending on the purpose for which we are using it. However, we may retain your Submitted Information: (i) conform to legal requirements or comply with legal process or when required by law or court order; (ii) to protect and defend the Company’s rights; (iii) to enforce any agreement you have or may have with the Company; (iv) to act to protect the interests of our stakeholders and others; (v) to maintain security and prevent fraud and abuse; or (vi) fulfill your request to unsubscribe from further messages from us.

Submitted Information you have shared with other users will remain visible after you close your account or delete the information from your own profile or mailbox. Please note that we do not control any data that any other user may have copied from our Services.

How long we keep your Data will depend on the purpose for which we use it. While you are a Member, we will only retain your Data for as long as is necessary for those purposes.

After termination of your account, we may continue to use Aggregate Information (which does not identify individual users) which is aggregated with anonymized data of other users. We use this Aggregated Information for tracking the progress of the Website, data analysis, profiling, and research purposes, for example, to gain insights about our users. We may also keep your email address to ensure that you no longer receive any communications from us as well as your name, date of birth and latest address for fraud prevention purposes and for the exercise or defense of a legal claim.

GRIEVANCE OFFICER

In accordance with the Data Laws and rules made there under, the name and contact details of the Grievance Redressal Officer (GRO) are provided below:

Name – Ms. Saadiya Naidu

Company Name – Collective Artists Network India Private Limited

Address –  5th Floor, Lotus Business Park, Veera Desai Industrial Estate, Andheri West, Mumbai – 400053

Phone – +91 8169352648

Email Address – saadiya@collectiveartists.com

Should you have any complaints or grievances regarding the Website, you can notify us by writing to us on the contact details mentioned above and we shall endeavor to redress the complaints at the earliest.

VIOLATIONS

You acknowledge that non-compliance of the aforesaid obligations and/or the rules, regulations, terms, conditions, agreements and Terms applicable to the access and usage of the Website, shall give the Company the right to immediately terminate the access or usage rights of the users to the Website and remove non-compliant information.

In addition to the above, if the Company receives actual knowledge (directly or any through other person), it shall not host or store or publish any unlawful information which is prohibited under any law for the time being in force, including in relation to:

• the interest of the sovereignty and integrity of India;
• security of the state;
• friendly relations with foreign states;
• public order;
• decency or morality;
• contempt of court;
• defamation; and
• incitement to an offence relating to the above.

Any violation of these Terms may result in civil or criminal liability, and the Company may, in addition to any remedy that it may have at law or in equity, immediately terminate permission for any user or, if necessary, for all users to use the Website. The Company reserves the right to terminate or move material, information, messages, or communications that, in the Company’s sole discretion, may be illegal, or that may subject the Company to liability or that may violate these Terms.

The Company may investigate any suspected or alleged violation of these Terms and cooperate with the law, law enforcement authorities and/or third parties in such investigation.

In case of any grievance with respect to the serious nature of the content or information or posts or messages posted on the Website, the User shall immediately inform the Company by providing complete of the violation, as may be necessary, in relation to such content or communication link. On receipt of such a complaint by the User, we shall forward the same to the Grievance Redressal Officer (GRO), whose number has been provided in the Privacy Policy and the Terms. The GRO shall acknowledge receipt of such complaint within 24 (twenty-four) hours and dispose-off the same within 15 (fifteen) days from receipt.

LINKS

The links on this Website may allow you to leave the Website. Any third-party site links on this Website are only for your convenience and the linked sites are not under the control of the Company. The Company has not reviewed, nor approved these sites and is not responsible for the contents or omissions of any linked site or any links contained in a linked site. The Company does not warrant or guarantee the availability, completeness, correctness, accuracy, usefulness, timeliness, or reliability of, or the results of your use of or reliance upon, any information or material contained in such third-party sites. If any link is misleading or changed or removed, we are not responsible for that either. You acknowledge that you access and use such third-party sites solely at your own risk. You agree that under no circumstances will the Company be liable in any way for any information or material contained in any third-party sites linked to or from its site. The Company is not responsible for any errors or omissions therein, or for any loss or damage of any kind incurred as a result of your use of or reliance upon any information or material contained in such third-party sites.

SUBMISSIONS

All questions, comments, suggestions, feedback, or other information (“Comments“) submitted to the Company via the Website shall be deemed and remain the property of the Company. The Company and its affiliates shall be free to use, for any purpose, any ideas, concepts, know-how, or techniques contained in such Comments. You hereby grant us and our affiliates, a worldwide, perpetual, irrevocable, royalty-free license to reproduce, display, perform, distribute, publish, modify, edit or otherwise use such Comments as we deem appropriate, for any and all commercial and/or non-commercial purposes, in our sole discretion. The Company shall not be subject to any obligations of confidentiality regarding such Comments except where specifically agreed in the Privacy Policy.

DISCLAIMERS

Usage Disclaimer:

You expressly agree that use of the Website is at your sole risk.

The Company and/or its representatives/ agents may make improvements and/or changes in this Website and/or the Content at any time. This Website and the Content may be temporarily unavailable from time to time due to required maintenance, telecommunications interruptions, or other disruptions. The Company shall not be liable to you, or any third party should the Company exercise its right to modify, suspend or discontinue any or all of the Content on this Website.

The Company and/or its respective associated entities make no representations about the suitability of the Content for any purpose. All such Content is provided “as is” without warranty of any kind. The Company hereby disclaim all warranties and conditions with regard to these Content including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, and availability.

The Company and/or its respective associated entities shall not be responsible for any damages or losses which shall be incurred by the User who shall view the Content of the User on the Website by paying monetary consideration. The Company is merely providing a platform for the User to monetize their Content and facilitate the largest decentralised student network in the world.

Information Disclaimer:

You acknowledge that the information provided through the Website is compiled from sources, which are beyond the control of the Company. Though such information is recognized by the parties to be generally reliable, the parties acknowledge that inaccuracies or typographical errors may occur, and the Company does not warrant the accuracy of the Content. For this reason, as well as the possibility of human and mechanical errors and other factors, you acknowledge that the Website is provided to you on an “as is, with all faults” basis. The Company expressly disclaims any and all warranties, whether express, oral, implied, statutory or otherwise, of any kind to the users and/or any third party, including any implied warranties of accuracy, timeliness, completeness, merchantability, and fitness for a particular purpose, as well as any warranties arising by virtue of custom of trade or course of dealing and any implied warranties of title or non-infringement.

You assume all risk of errors and/or omissions on the Website, including the transmission or translation of information. You assume full responsibility for implementing sufficient procedures and checks to satisfy your requirements for the accuracy of the Website, including the information, and for maintaining any means, which you may require for the reconstruction of lost data or subsequent manipulations or analyses of the information.

LIMITATION OF LIABILITY

We provide users with access to a platform to exclusive cohorts of students to avail its benefits which  includes access to jobs, deals, fellowship programs, offline experiences and much more with educational information and related sources. The Content posted by the Users are provided on an ‘as-is’ basis and we assume no liability for the accuracy or completeness or use or non-obsolescence of such information or data. We shall not be liable to update or ensure continuity of such information contained on the Website. We would not be responsible for any errors, which might appear in such information, which is compiled from third party sources or for any unavailability of such information.

To the extent permitted by applicable law and to the extent that the Company is otherwise found to be responsible for any damages, we shall be responsible for actual damages only. To the extent permitted by law, in no event shall the Company, its affiliates, licensors, suppliers or any third parties mentioned at the Website be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, and/or damages resulting from lost data or business interruption resulting from the use of and/or inability to use the Website or the Content whether based on warranty, contract, tort, delict, or any other legal foundation, and whether or not the Company is advised of the possibility of such damages. To the extent permitted by law, the remedies stated for you in these Terms are exclusive and are limited to those expressly provided for herein.

COMPLIANCE WITH LAW

You agree to use the Website in strict compliance with all applicable laws, rulings, and regulations and in a manner that does not, in the sole discretion of the Company, reflect negatively on the goodwill or reputation of the Company. You agree to take no action which might cause the Company to be in breach of any laws, rulings, or regulations applicable to us.

The Company and the Website are based in the Republic of India. The Republic of India and certain other jurisdictions control the export of products and information made available on this Website. You agree to comply with all such applicable restrictions and not to export or re-export the Content (including any software or any services) to countries or persons prohibited under the laws of Republic of India or other applicable export control laws or regulations. If you access and download the Content (including any software or any services), you represent that you are not in a country where such export is prohibited or are not a person or entity to which such export is prohibited. You are solely responsible for compliance with the laws of your local jurisdiction and any other applicable laws regarding the import, export, or re-export of the Content (including any software or any services).

While monetizing the Content, you shall be solely responsible to comply with the provisions, rules, regulations, and guidelines for the respective jurisdiction of the User and the Content viewer. The Company or Website shall not be held responsible for any damages or loss caused during the transaction.

INDEMNIFICATION

You shall indemnify, defend and hold harmless the Company (including its officers, directors, employees, affiliates, group companies, agents, representatives or subcontractors) from any and all claims and losses imposed on, incurred by or asserted as a result of or related to: (a) your access and use of the Website (b) any non-compliance by you with the terms and conditions hereof;  (c) any third party actions related to your receipt and use of the Content, whether authorized or unauthorized or (d) any loss or damages incurred by you with respect to payment made to view the Content posted by the User on the Website.

CHANGES TO THIS TERMS

Please note that this Terms may change from time to time. We will not scale down your rights under this Terms without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Terms changes on the Website and, if the changes are significant, we will provide a prominent notice on the Website, as well as an email notification will be sent to you in regard to the changes being made to the Terms.

CONTACT

Questions, comments, feedback and requests regarding our Terms or the Data we hold about you are welcomed and should be sent to Support@collectiveartists.com

GOVERNING LAW AND JURISDICTION

These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of India. You explicitly agree that irrespective of the country you are a citizen/resident of and whether or not you are a resident of the Republic of India, you shall be bound by the laws and regulations relating to data protection of the Republic of India. You explicitly agree that only courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction over any disputes arising hereunder.